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Utilities Coordinator
Brandon, FL 33511 US | Work from home flexibility TELECOMMUTE US
Job Description
Location: Brandon, 33511 - WFH Flexible
They would have to come into the office for the first 2 weeks of training and then once a month for the all company meeting. After the training they would eligible to work from home.
Pay: $18.00/hour
Type: 3-6 Months
Benefits during the contract period: We offer affordable medical, dental, and vision! Learn more: https://bit.ly/3v65IXl
Hiregy Associate perks: Enjoy discounts, rewards and perks on thousands of the brands you love in a variety of categories: https://bit.ly/38aBuGw
Job duties:
- Activate electric, water, gas services at vacant homes on behalf of our clients via phone calls, emails, fax, and web pages.
- Review for available photos and request client feedback regarding condition of the asset and/or safety for utility activation
- Able to multi task phone calls/wait times while completing research often utilizing different resources.
- Ability to document property records with thorough and accurate information (via notes and supporting documents) to substantiate completion of a service within a required timeline.
- Review utility bills for usage periods, solving problems and contacting utility companies for discrepancies.
- Properly allocating monies and understanding the difference between paying a utility company vs billing our client for charges.
- Responsible for improving customer satisfaction through adhering to timeline and quality standards
- Continually maintain working knowledge of all company services
- Utilizing internal software systems and Microsoft Office productivity software for workload management
- Responsible for communicating with clients in a courteous and professional way
- Performs other duties as assigned
Required:
- Must have (1) year of office experience
- Must be comfortable with light MS Excel: Data entry, sorting, copy/paste
- MS Office proficiency required
- Employer will perform testing
- HSD or equivalent is required
- Background check required
- Drug screening required
Meet Your Recruiter
Linda Figueroa
Senior Client Services Manager
Hi, I'm Linda from the Client Services team here at Hiregy ready to assist you with your career search. If you have any questions about this role, I am happy to help.