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Utilities Coordinator
Brandon, FL 33511 US | Work from home flexibility TELECOMMUTE US
Job Description
Location: Brandon, 33511 - WFH Flexible
They would have to come into the office for the first 2 weeks of training and then once a month for the all company meeting. After the training they would eligible to work from home.
Pay: $18.00/hour
Type: 3-6 Months
Benefits during the contract period: We offer affordable medical, dental, and vision! Learn more: https://bit.ly/3v65IXl
Hiregy Associate perks: Enjoy discounts, rewards and perks on thousands of the brands you love in a variety of categories: https://bit.ly/38aBuGw
Job duties:
- Activate electric, water, gas services at vacant homes on behalf of our clients via phone calls, emails, fax, and web pages.
- Review for available photos and request client feedback regarding condition of the asset and/or safety for utility activation
- Able to multi task phone calls/wait times while completing research often utilizing different resources.
- Ability to document property records with thorough and accurate information (via notes and supporting documents) to substantiate completion of a service within a required timeline.
- Review utility bills for usage periods, solving problems and contacting utility companies for discrepancies.
- Properly allocating monies and understanding the difference between paying a utility company vs billing our client for charges.
- Responsible for improving customer satisfaction through adhering to timeline and quality standards
- Continually maintain working knowledge of all company services
- Utilizing internal software systems and Microsoft Office productivity software for workload management
- Responsible for communicating with clients in a courteous and professional way
- Performs other duties as assigned
Required:
- Must have (1) year of office experience
- Must be comfortable with light MS Excel: Data entry, sorting, copy/paste
- MS Office proficiency required
- Employer will perform testing
- HSD or equivalent is required
- Background check required
- Drug screening required
Meet Your Recruiter
Michelle Louden
Senior Director of Client Services
Hi, I’m Michelle, Senior Director of Client Services. I look forward to connecting with you on your job search.