Search Jobs
Quality Assurance Specialist
Lake Mary, FL 32746 US | Fully Remote TELECOMMUTE US
Job Description
Location: Fully remote, must be local to Lake Mary for equipment pickup
Pay: $21.25 per hour
Type: Contract, until approximately 2/15/2025
Schedule: M-F 9-6 EST through Dec
January and beyond may have different shift hours will between 8am to 8pm EST
In January, shifts can move around usually 90% fixed
Start date: 10/28/2024
Summary: This position is data verification, not call monitoring. Reviewing case data daily.
Job description:
- Perform quality assurance initiatives by reviewing daily benefit verifications for completeness and accuracy, ensuring adherence to established standards.
- Update quality documentation as needed to reflect current practices and protocols.
- Provide feedback to supervisors based on quality control evaluations and assist in identifying areas for improvement.
- Meet daily quotas for the number of benefit verifications reviewed, maintaining efficiency while upholding quality standards.
- Document evaluations using departmental quality monitoring templates and participate in calibration meetings to ensure consistent application of expectations and standards.
Nice to have:
- Benefits verification
- Prior authorizations
- Revenue cycle
- Medical billing
Requirements:
- Must have at least 1-2 years of experience performing benefit investigations or closely aligned medical and insurance work.
- Must have knowledge of medical terminology.
- Must have a private designated workspace.
- High school diploma or equivalent.
- Employment verification required.
- Education verification required.
- Background check required.
Meet Your Recruiter
Rebekah Datsko
Client Service Manager
Hi, I'm Rebekah from the Client Services team here at Hiregy ready to assist you with your career search. If you have any questions about this role, I am happy to help.