Patient AR Collections
Winter Park, FL 32789 US | Work from home flexibility TELECOMMUTE US
Location: Winter Park, 32789 - WFH flexible
3 days WFH, 2 days onsite
Pay: $19-$22 /hour
Hours: M-F 8-5
Type: Contract to Hire
Assignment duration: Temp to Hire
Benefits during the contract period: We offer affordable medical, dental, and vision! Learn more: https://bit.ly/3v65IXl
Hiregy Associate perks: Enjoy discounts, rewards and perks on thousands of the brands you love in a variety of categories: https://bit.ly/38aBuGw
- Maximize reimbursement opportunities by effectively answering and handling outbound calls to acquire reimbursement from insurance carriers and patients that have outstanding statements due to the practice.
- Responsible for accounts receivable aging and the collections and resolution of all balances from patients
- Maintain a current patient accounts receivable aging report with no balances over 60 days old.
- Ensure that all payment plans are followed up on and addressed in a timely basis
- Ensure that patient collection phone calls are being made daily
- Process patient payments from all sources (ModMed/Lockbox/Mail)
- Responsible for researching accounts and writing off Bad Debt accounts that are under $35.
- Process patient refunds once approved by Accounts Payable.
- Process Patient Payment tab to allocate funds
- Return calls from billing voicemail
- Must be flexible for other duties as assigned: As an associate you may be required to cross-train across roles/departments with similar job duties, or assist with other business needs as required
Nice to have:
- Medical educational background
- 2 years of experience in medical billing/AR/collections
- Must have (1) year of collections experience
- Must have previous experience working with patients
- Must have excellent customer service skills over the phone, enjoy talking on the phone, build rapport with patients to resolve past due payments
- Medical terminology
- Basic Excel knowledge
- High school diploma or equivalent required
- Background check required
Meet Your Recruiter
Senior Client Services Manager
Hi, I'm Linda from the Client Services team here at Hiregy ready to assist you with your career search. If you have any questions about this role, I am happy to help.