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PIA P&C Support Specialist (Tier II) - Customer Service

Sarasota, FL 34232

Posted: 03/28/2024 Employment Type: Contract Job Category: Customer Service Job Number: 19736 Earning Potential: 20.00-20.00

Job Description

Job ID 19736 – Customer Service Representative (P&C)
PIA P&C Support Specialist (Tier II)

Location: Sarasota, 34232 – This position is onsite

Pay: $20.00 per hour

Type:  Contract, ends 7/6/2024 with likely extension
Benefits available during the contract period

Job description:
  • Responds to inbound calls and place outbound calls as required by the business unit relating to Property & Casualty suite of products.
  • Researches and resolves product and service issues relative to the Property & Casualty suite of products from any internal/external clients
  • Refers unresolved issues to technical or professional personnel for follow up as needed.
  • Provides advanced customer service and support to internal staff and external clients in the areas of property & casualty suite of products.
  • Maintains a high level of knowledge concerning the products and services supported by the company.  (They will be trained.)
  • Assists external users of technical products by answering questions and solving problems.
  • Ability to diffuse client concerns and notify management of critical situations to ensure the best solution is implemented for the client and business.

  • Must have (2) years of customer service or insurance related experience.
  • High school diploma or equivalent.
  • Background check required.
  • Drug screening required.

Meet Your Recruiter

Hiregy Client Services

The Hiregy Client Services Team is ready to assist you with your career search.  If you have any questions about this role, we are happy to help.  

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