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PIA P&C Support Specialist (Tier II) - Customer Service
Posted: 03/28/2024
2024-03-28
2024-07-05
Employment Type:
Contract
Job Category: Customer Service
Job Number: 19736
Earning Potential: 20.00-20.00
Job Description
Job ID 19736 – Customer Service Representative (P&C)
PIA P&C Support Specialist (Tier II)
Location: Sarasota, 34232 – This position is onsite
Pay: $20.00 per hour
Type: Contract, ends 7/6/2024 with likely extension
Benefits available during the contract period
Job description:
Requirements:
PIA P&C Support Specialist (Tier II)
Location: Sarasota, 34232 – This position is onsite
Pay: $20.00 per hour
Type: Contract, ends 7/6/2024 with likely extension
Benefits available during the contract period
Job description:
- Responds to inbound calls and place outbound calls as required by the business unit relating to Property & Casualty suite of products.
- Researches and resolves product and service issues relative to the Property & Casualty suite of products from any internal/external clients
- Refers unresolved issues to technical or professional personnel for follow up as needed.
- Provides advanced customer service and support to internal staff and external clients in the areas of property & casualty suite of products.
- Maintains a high level of knowledge concerning the products and services supported by the company. (They will be trained.)
- Assists external users of technical products by answering questions and solving problems.
- Ability to diffuse client concerns and notify management of critical situations to ensure the best solution is implemented for the client and business.
Requirements:
- Must have (2) years of customer service or insurance related experience.
- High school diploma or equivalent.
- Background check required.
- Drug screening required.
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Hiregy Client Services
The Hiregy Client Services Team is ready to assist you with your career search. If you have any questions about this role, we are happy to help.
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