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PEO Benefits Specialist I (9/18)

St Petersburg, FL 33716

Posted: 06/24/2024 Employment Type: Contract Job Category: Customer Service Job Number: 20029 Earning Potential: $18.00-$20.00 per hour

Job Description

JOB ID 20029 – Benefits Specialist I 

Location:  St. Petersburg, FL 33716 – This position is onsite

Pay: $18.00 to $20.00 per hour

Type:  Contract, long term 9/18/24 - 1/31/2025 with possible extension

Interviews begin:  July 2024

Schedules: Must be open to the following available shifts
 8a-5p, 9a-6p, 10a-7p, 11a-8p 

Quantity: 25+, referrals are welcome!

Job description:
  • Deliver exceptional customer service to clients, employees, and field partners through telephone calls, faxes, and emails.
  • Initiate contact with existing clients and employees through outbound calls or email campaigns as required.
  • Manage the enrollment process for PEO product offerings for clients, ensuring timely completion.
  • Investigate and resolve basic issues related to products and services for field clients and their employees, ensuring accurate and prompt resolutions.
  • Record details in CRM systems to monitor issues and conduct monthly audits to rectify billing discrepancies.
  • Offer guidance to clients and their employees on product offerings, including the setup and utilization of Health & Benefits online, aiming to enhance client retention.
  • Acquire and manage benefit documentation to ensure compliance with state and federal regulations, including 125 plans.

Nice to have:
  • Basic understanding of HRIS or payroll

  • Must have (2) years of customer service experience
  • High school diploma or equivalent
  • Background check required
  • Drug screening require – Within 48 hours of offer

Meet Your Recruiter

Linda Figueroa
Senior Client Services Manager

Hi, I'm Linda from the Client Services team here at Hiregy ready to assist you with your career search.  If you have any questions about this role, I am happy to help.  

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About St Petersburg, FL

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