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Operations Support Coordinator
Brandon, FL 33511 US | Fully Remote TELECOMMUTE US
Job Description
Location: Brandon, 33511 – Hybrid
Training is onsite for approximately (2) weeks, then fully remote
Pay: $18.00/hr
Hours: 8-5pm M-Fr
Type: Contract to Hire
Benefits during the contract period: We offer affordable medical, dental, and vision! Learn more: https://bit.ly/3v65IXl
Hiregy Associate perks: Enjoy discounts, rewards and perks on thousands of the brands you love in a variety of categories: https://bit.ly/38aBuGw
Job duties:
- Respond to client questions and requests, resolve complaints, and escalate issues as needed
- Identify ways to streamline operational procedures between or within departments
- Participate in the planning, development, implementation and support of operational activities
- Answer incoming emails, refer emails to appropriate person, and take messages
- Answer operations/client requests or inquiries concerning services, products, billing, timelines and reports problem areas
- Prepare activity reports for clients as well as operations management
- Review photos for completed jobs to create photo reports
- Continually maintain working knowledge of all company services
- Answer and resolve ER line calls.
- Must be flexible for other duties as assigned: As an associate you may be required to cross-train across roles/departments with similar job duties, or assist with other business needs as required
Requirements:
- Must have related administrative support background
- Proficient with Microsoft Office productivity software including Outlook, Word and Excel
- 80% MS Office, typing 35 WPM
- High school diploma or equivalent required
- Background check required
- Drug screening required
Meet Your Recruiter
Linda Figueroa
Senior Client Services Manager
Hi, I'm Linda from the Client Services team here at Hiregy ready to assist you with your career search. If you have any questions about this role, I am happy to help.