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Member Service Advisor 1 - Bilingual

Dunedin, FL 34698

Posted: 06/24/2024 Employment Type: Contract to Hire Job Category: Customer Service Job Number: 20028 Earning Potential: $21.00

Job Description

Job ID 20028 – Member Service Advisor – Bilingual: Spanish/English

Location:  Dunedin, FL 34698 – This position is onsite

Pay: $21.00 per hour

Type:  Contract-to-hire

Schedule: (8) hour shift between department hours
Department hours: M-F, 7:45 AM to 5:30 PM EST, Saturdays 9:00 AM to 1:00 PM
Saturday rotations required about once a month


Job description:
  • Offers timely, courteous, and precise service to both internal and external members.
  • Provides tailored service that addresses unique member requirements.
  • Identifies and recommends products and services that enhance our members' financial well-being.
  • Administers member updates and upkeep as necessary.
  • Solves issues effectively and conducts research when necessary.
  • Offers technical support for electronic services.
  • Responsible for achieving productivity, quality, and sales targets.
  • Maintains professional and effective communication across departments to foster collaboration.
  • Ensures confidentiality of member information throughout service interactions.
  • Upholds all ethical standards of the credit union.
  • Represents the financial institution with courtesy and professionalism.

Requirements:
  • Must be bilingual: Spanish/English
  • Must have experience in a financial institution:  Banks, credit unions, insurance companies, investment companies.
  • High school diploma or equivalent.
  • Background check required
  • Credit check required

Meet Your Recruiter

Rebekah Datsko
Client Service Manager

Hi, I'm Rebekah from the Client Services team here at Hiregy ready to assist you with your career search.  If you have any questions about this role, I am happy to help.  

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About Dunedin, FL

Ready to kickstart your career in the vibrant community of Dunedin, Florida? This coastal gem, located near the breathtaking Gulf coast, offers an array of job opportunities just waiting for you to explore. Known for its charming downtown area with unique shops, culinary delights like the iconic Key Lime pie, and the historic Dunedin Brewery, Florida's oldest microbrewery, Dunedin provides a perfect blend of work and play. With access to beautiful beaches, the celebrated Pinellas Trail, and cultural hubs like the Dunedin Fine Art Center and the Dunedin Blue Jays Minor League Baseball team playing at TD Ballpark, Dunedin is the ideal place to shape your future while enjoying all the perks of coastal living. Discover your next career move in Dunedin today!