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Manager, Patient Enrollment (Inside Sales)

Tampa, FL 33626

Posted: 05/09/2024 Employment Type: Direct Hire Job Category: Other Job Number: 19877 Earning Potential: $50,000-60,000

Job Description

Job ID 19877 – Manager, Patient Enrollment

Location: Tampa, 33626 – This position is onsite

Pay: $50,000-$60,000 (bonus potential)

Type:  Direct hire

Schedule:  M-F, 8-5

Job description:
  • Train, manage, and mentor Enrollment Specialists (ESs) and Onsite Enrollment Coordinators (OECs) to optimize eligible patient contact and consent.
  • Monitor phone calls (live and recorded), providing real-time coaching and training on call handling and objection resolution techniques.
  • Continuously assess ES balance of quantity versus quality, offering guidance to enhance performance and achieve enrollment objectives.
  • Conduct daily, weekly, and monthly meetings with teams and individuals to set and achieve patient enrollment goals.
  • Lead regular, weekly production huddles to ensure alignment and motivation among team members.
  • Utilize metrics/KPIs to monitor and respond to individual and team performance goals on a day-to-day basis, adjusting resources and tactics as needed.
  • Integrate performance rankings, contests, and incentives to foster team enthusiasm, fun, competitiveness, and goal orientation.

Requirements:
  • Must have experience managing an inside sales team (not call center).
  • Experienced training sales processes and motivating teams.
  • Must be MS Office proficient
  • High school diploma or equivalent required
  • Background check required

Meet Your Recruiter

Victoria Helton
Director of Client Services

Hi, I'm Victoria Helton, Director of Client Services. I am happy to discuss your needs and create a pathway to a bright future. Looking forward to connecting. 

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