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Customer Support Specialist

Riverview, FL 33578 | Work from home flexibility

Posted: 03/21/2024 Employment Type: Direct Hire Job Category: Customer Service Job Number: 19703 Earning Potential: 19.00 - 20.00

Job Description

Job ID 19703 - Customer Support Specialist

Location: Riverview, 33578 - Hybrid

Pay: $19 - $20 an hour

Hours: Training M-F 8-5 once trained could work until 6PM
Requires the ability to occasionally modify work hours, work overtime and some weekends.

Type: Contract to Hire

Benefits during the contract period: We offer affordable medical, dental, and vision! Learn more: bit.ly/3BLi7RW


Job duties:
  • Provide customer service via phone, email, and chat using case management system
  • Provide sales administrative support
  • Coordinate order between purchasing, warehouse, finance, sales, and product managers for delivery
  • Assist with defective product returns
  • Must be flexible for other duties as assigned: As an associate you may be required to cross-train across roles/departments with similar job duties, or assist with other business needs as required


Nice to have:
  • Associate's Degree
  • B2B (business-to-business) preferred
  • Zendesk or ticketing systems
  • Microsoft Dynamics

Requirements:
  • Minimum of two (2) years of experience in a similar role supporting the business and staff in a customer support environment.
  • Computer proficiency and technical aptitude including knowledge of Microsoft products, Excel intermediate skills desired.
  • High school diploma required
  • Background check required
  • Drug screening required

Meet Your Recruiter

Jennifer Cutrono-Teixeira
Client Services Manager

Hi,  I'm Jennifer from Hiregy's Client Service Team. Please feel free to contact me for assistance on this position and I look forward to a successful working relationship with you on your career search. 

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About Riverview, FL

Ready to explore exciting job opportunities in Riverview, Florida? Nestled near Tampa Bay, Riverview is a charming town offering a unique blend of coastal living and vibrant city life. With its proximity to top-rated beaches like Clearwater and St. Pete, a booming job market, and easy access to renowned cultural landmarks like the Straz Center for the Performing Arts and Ybor City's historic district, Riverview provides an ideal location for career growth and work-life balance. Discover your next career adventure in this thriving community, filled with diverse cuisine, beautiful parks like Alafia River State Park, and a supportive local community. Dive into our job listings and unlock limitless possibilities in Riverview, FL!