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Customer Support Specialist
Riverview, FL 33578 US | Work from home flexibility TELECOMMUTE US
Job Description
Location: Riverview, 33578 - Hybrid
Pay: $19 - $20 an hour
Hours: Training M-F 8-5 once trained could work until 6PM
Requires the ability to occasionally modify work hours, work overtime and some weekends.
Type: Contract to Hire
Benefits during the contract period: We offer affordable medical, dental, and vision! Learn more: bit.ly/3BLi7RW
Job duties:
- Provide customer service via phone, email, and chat using case management system
- Provide sales administrative support
- Coordinate order between purchasing, warehouse, finance, sales, and product managers for delivery
- Assist with defective product returns
- Must be flexible for other duties as assigned: As an associate you may be required to cross-train across roles/departments with similar job duties, or assist with other business needs as required
Nice to have:
- Associate's Degree
- B2B (business-to-business) preferred
- Zendesk or ticketing systems
- Microsoft Dynamics
Requirements:
- Minimum of two (2) years of experience in a similar role supporting the business and staff in a customer support environment.
- Computer proficiency and technical aptitude including knowledge of Microsoft products, Excel intermediate skills desired.
- High school diploma required
- Background check required
- Drug screening required
Meet Your Recruiter
![](https://cdn.haleymarketing.com/images/team-members/102767/thumbs/teammember_thumb_small2x_square-7635E1A9-EF54-3331-A422-D4D23746D507.png)
Jennifer Cutrono-Teixeira
Client Services Manager
Hi, I'm Jennifer from Hiregy's Client Service Team. Please feel free to contact me for assistance on this position and I look forward to a successful working relationship with you on your career search.