Search Jobs
Hiregy
https://cdn.haleymarketing.com/templates/63118/squarelogo.png
https://www.hiregy.com
https://www.hiregy.com
USD
17.50
HOUR
true
Job ID: 19658 - Customer Service Representative
Location: Tampa, 33607 - This position is onsite
Pay: $17.50 per hour
Hours:
Training 9:00 – 5:30 (about 2 weeks)
Schedule to start 11:30 – 8pm
Type: Contract to Hire
Benefits during the contract period: We offer affordable medical, dental, and vision! Learn more: https://bit.ly/3uXokX2
Job duties:
Nice to have:
Requirements:
Rebekah Datsko
Customer Service Representative
Posted: 03/05/2024
2024-03-05
2024-07-07
Employment Type:
Contract to Hire
Job Category: Customer Service
Job Number: 19658
Earning Potential: $17.50 per hour
Job Description
Job ID: 19658 - Customer Service Representative
Location: Tampa, 33607 - This position is onsite
Pay: $17.50 per hour
Hours:
Training 9:00 – 5:30 (about 2 weeks)
Schedule to start 11:30 – 8pm
Type: Contract to Hire
Benefits during the contract period: We offer affordable medical, dental, and vision! Learn more: https://bit.ly/3uXokX2
Job duties:
- Respond to inbound calls regarding the service needs of policy owners, general agents, producers, field personnel and home office employees, maintaining ownership until completed
- Call time: Approximately (6) minutes per call, (11) for FNOL
- Act as primary service contact for customers and agents. Provide technical guidance, information and procedural advice on a variety of customer service issues, requiring knowledge of products and services
- Respond to telephone, on line, and written inquiries.
- Process policy level transactions within level of authority.
- Conduct research when needed to complete service requests. Handle all service requests within department service standards
- Must be flexible for other duties as assigned: As an associate you may be required to cross-train across roles/departments with similar job duties, or assist with other business needs as required
Nice to have:
- Bilingual: Spanish/English
Requirements:
- Must be tech savvy and seeking a call center career opportunity
- Must be computer proficient and able to navigate dual screens and (9) software systems, typing approximately 40 WPM
- High school diploma or equivalent required
- Background check required
Meet Your Recruiter
![](https://cdn.haleymarketing.com/images/team-members/102767/thumbs/teammember_thumb_small2x_square-B2FD4C27-313F-35C9-B540-6178BDB25E92.png)
Rebekah Datsko
Client Service Manager
Hi, I'm Rebekah from the Client Services team here at Hiregy ready to assist you with your career search. If you have any questions about this role, I am happy to help.
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Tampa, FL
Discover exciting job opportunities in the vibrant Tampa, Florida area! Nestled along the stunning Gulf Coast, Tampa offers job seekers a perfect blend of career growth and leisure, with its beautiful beaches, thriving cultural scene, and endless entertainment options. From exploring the iconic Tampa Riverwalk to catching a show at the Straz Center for the Performing Arts, or cheering on the beloved Tampa Bay Buccaneers at Raymond James Stadium, this region has something for everyone. Embrace the sunshine state lifestyle, savor the delicious Cuban sandwiches, and explore local treasures like the Salvador Dali Museum in nearby St. Petersburg. Join us in Tampa Bay and unlock a world of possibilities for your career!