Search Jobs

Collections Specialist

Tampa, FL 33607 | Fully Remote

Posted: 06/27/2024 Employment Type: Direct Hire Job Category: Other Job Number: 20048 Earning Potential: $75,000 + Bonus

Job Description

This industry disruptor is committed to providing first-in-class service and alternative financing options to healthcare patients.  

Job ID:  20048 - Collections Specialist

Location: Remote

Pay: $75,000 + incentives 

Hours:  M-F, 9:00 AM to 6:00 PM (Local time zone for employee)
One (1) Weekend Per Month (10:00 AM - 2:00 PM ET Saturday - Sunday)

Type: Direct Hire

Job duties:
  • Work with customers to help salsify their balances and establish payment programs and recommended action(s)
  • Provide information to applicants, members, and merchants
  • Review and monitor a high volume of customers per day
  • Handle inbound and outbound communications approximately 150+ daily over the phone, via email, or via chat
  • Respond to credit and chargeback disputes
  • Work directly with management to improve
  • Skip trace accounts that have been determined to not have viable contact information
  • Maintain an extremely high level of professionalism and empathy
  • Must be flexible for other duties as assigned: As an associate you may be required to cross-train across roles/departments with similar job duties, or assist with other business needs as required

Nice to have:
  • College degree
  • Accounts receivable background
  • Previous experience navigating Apple computers
  • Point of sale lending
  • Chargeback disputes
  • Intermediate MS Excel
  • Google for Business:  Google sheets, Gmail
  • Zoom
  • Slack

  • Minimum (1) year of collections experience B2C
  • Proven track record of growth in previous organization or must demonstrate within top 10% of performers
  • No average players - Will not treat you like a number, they want to learn about you and invest in YOU, will want to know about personal interests, community service, people dedicated to continuous professional improvement, interested in GPAs
  • Must be comfortable learning to use Apple computers
  • High school diploma or equivalent required
  • Background check required
  • Reference checks required - You will be asked to prepare (3)

Meet Your Recruiter

Rebekah Datsko
Client Service Manager

Hi, I'm Rebekah from the Client Services team here at Hiregy ready to assist you with your career search.  If you have any questions about this role, I am happy to help.  

Apply Online
Apply with LinkedIn

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

About Tampa, FL

Discover exciting job opportunities in the vibrant Tampa, Florida area! Nestled along the stunning Gulf Coast, Tampa offers job seekers a perfect blend of career growth and leisure, with its beautiful beaches, thriving cultural scene, and endless entertainment options. From exploring the iconic Tampa Riverwalk to catching a show at the Straz Center for the Performing Arts, or cheering on the beloved Tampa Bay Buccaneers at Raymond James Stadium, this region has something for everyone. Embrace the sunshine state lifestyle, savor the delicious Cuban sandwiches, and explore local treasures like the Salvador Dali Museum in nearby St. Petersburg. Join us in Tampa Bay and unlock a world of possibilities for your career!