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Support Center Specialist I (2-15 License)
Posted: 05/14/2025
2025-05-14
2025-07-16
Employment Type:
Contract
Job Category: Call Center
Job Number: 21830
Earning Potential: $28.00-$30.00 per hour
Job Description
JOB ID 21830 – PEO Benefits Support Center Specialist
Location: West Palm, 33411 – This position is onsite
Pay: $28.00 to $30.00 per hour
Type: Contract, with possible extension
Contract dates approved: Jun 16, 2025 - Oct 2025
Schedule: Must be open for a shift M-F, between 8:00 AM and 8:00 PM EST (40-hour work week)
Job description
Nice to have
College degree preferred
PEO experience
Requirements
Must have 2-15 license.
Minimum of 1 year of experience in benefits administration or customer service.
High school diploma required
Background check required
Drug screening required – Must complete within 48 hours of offer
Employment and education verification required
Location: West Palm, 33411 – This position is onsite
Pay: $28.00 to $30.00 per hour
Type: Contract, with possible extension
Contract dates approved: Jun 16, 2025 - Oct 2025
Schedule: Must be open for a shift M-F, between 8:00 AM and 8:00 PM EST (40-hour work week)
Job description
- Support benefit enrollments, changes, terminations, and adjustments for PEO offerings, ensuring accuracy and timely processing while maintaining updated records in CRM systems.
- Communicate benefits-related information clearly to employees, addressing questions and concerns while ensuring adherence to compliance standards.
- Research and resolve service issues from internal partners, clients, and employees; document all interactions in systems such as Client Space and Upstream.
- Assist with the annual open enrollment process, including training, education, process reviews, and ensuring deadlines are met in accordance with PEO Benefit Rules of Engagement.
- Collaborate cross-functionally to ensure seamless employee experience and proper documentation related to benefits enrollment activities.
Nice to have
College degree preferred
PEO experience
Requirements
Must have 2-15 license.
Minimum of 1 year of experience in benefits administration or customer service.
High school diploma required
Background check required
Drug screening required – Must complete within 48 hours of offer
Employment and education verification required
Meet Your Recruiter
Courtney Dangerfield
Hi, I'm Courtney Dangerfield, Client Services Manager. I’m passionate about helping job seekers achieve their goals by connecting them with the right opportunities. Let’s work together to create a successful future. Looking forward to connecting!