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Customer Service Representative

Tampa, FL 33634

Posted: 09/18/2023 Employment Type: Contract to Hire Job Category: Customer Service Job Number: 18898 Earning Potential: $19.00-$22.00

Job Description

Job ID:  18898 – Customer Service Representative
 
Location: Tampa, FL 33634

Pay: $19-22 hr.  
 
Hours:  Monday to Friday 8a-5pm
 
Type: Contract to Hire 
 
Benefits during the contract period: We offer affordable medical, dental, and vision!  Learn more:  https://bit.ly/3v65IXl
 
Hiregy Associate perks: Enjoy discounts, rewards and perks on thousands of the brands you love in a variety of categories: https://bit.ly/38aBuGw
 
 
Job duties:  
  • Experience speaking to customers telephonically to provide information about products and services, while updating electronic records simultaneously.
     
  • This person will be handling all incoming questions and calls from customers. Will be fielding a high volume of calls related to deliveries, payments, and general inquiries.
  • Be able to individually manage an investigation of customer concerns by coordinating and communicating with other departments, which include Managers, Teammates and Clients.
  • Have keyboard and listening skills, must be able to type 40-60 wpm Someone who can keep their cool under any circumstance.
  • Be a good team player! Come to work, be a professional and have a positive attitude  
     
Requirements:
  • At Least 3 years of experience in a call center environment.
  • Keyboard typing skills with the ability to type and talk to customers simultaneously. Ability to work a variety of shifts, if needed.
  • Typing 40-60 WPM

Meet Your Recruiter

Victoria Helton
Director of Client Services

Hi, I'm Victoria Helton, Director of Client Services. I am happy to discuss your needs and create a pathway to a bright future. Looking forward to connecting. 

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