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Supply Chain/Customer Experience

Tampa, FL 33614 | Work from home flexibility

Posted: 08/28/2023 Employment Type: Contract to Hire Job Category: Customer Service Job Number: 18825 Earning Potential: $23.00 per hour

Job Description

Job ID:  18825 - Supply Chain/Customer Experience
 
Location: Tampa, 33614 – WFH Flexible
After about 60 days option to WFH (1) day weekly
 
Pay:  $23.00/hourly 
Salary once perm, OT available
 
Hours:  M-F 8:00 - 5:00 or 7:30 0 4:30
 
Type: Contract to Hire 
 
Benefits during the contract period: We offer affordable medical, dental, and vision!  Learn more:  https://bit.ly/3v65IXl
 
Hiregy Associate perks: Enjoy discounts, rewards and perks on thousands of the brands you love in a variety of categories: https://bit.ly/38aBuGw
 
Quantity:  3
 
 
Job duties:  
  • Position is responsible for providing customer service to internal and external customers through execution of the department’s objectives and tactical plan for our corporate business growth
  • Position will proactively address service issues and customer concerns to be viewed as a solutions partner and to improve the company's ability to react and effectively respond to customer needs
  • Position is responsible for ensuring every Customer’s order is shipped complete and on time
  • Responsible for timely and accurate account /orders management for various customers, assigned to Region Commercial Team, via direct communication with the account’s buyers
  • Perform daily audit of open orders, including research and rescheduling of orders that are still open from previous day
  • QC New Products and processes
  • Lower total delivered costs
  • Must be flexible for other duties as assigned:  As an associate you may be required to cross-train across roles/departments with similar job duties, or assist with other business needs as required
  
 
Nice to have:
  • SAP experience
  • Order management
  • Order intake
  • Large B2B account management
  • Consumer Package Goods Industry experience and / or Knowledge
  • Sales experience
 
Requirements:
  • Must have a strong business-to-business account management background
  • MS Office proficient: Word, Excel, PPT, Outlook
  • Problem solving skills, independent worker
  • Knowledge of statistical measures
  • High school diploma or equivalent required
  • Background check required
  • Drug screening required

Meet Your Recruiter

Victoria Helton
Director of Client Services

Hi, I'm Victoria Helton, Director of Client Services. I am happy to discuss your needs and create a pathway to a bright future. Looking forward to connecting. 

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