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Employee Support Center Specialist I (Tier II) - 11/20 - Bilingual/Spanish

St Petersburg, FL 33716 | Fully Remote

Posted: 11/10/2023 Employment Type: Contract Job Category: Customer Service Job Number: 19184 Earning Potential: $18.00-$20.00 per hour

Job Description

JOB ID 19184 - Employee Support Specialist - Bilingual: Spanish

Location: Fully remote
Approved work locations: FL, GA, TN, TX, Oklahoma, Mississippi, Ohio

Pay: $18.00-$20.00 per hour

Type: Contract, 3 month project with possible extension
Benefits available during the contract period

Shift: Varied schedule, confirming

Job Description:
  • Provide first level support to employees and clients
  • Respond to data inquiries
  • Process and maintain employee records
  • Assist with password reset
  • Assist with new hire data entry
  • Process change forms
  • Research and respond to payroll questions
  • Other duties as assigned


Nice to have:
  • Prior PEO

Must have:
  • Bilingual: Spanish
  • Call center experience: Ability to take at least 40 calls per day 
  • Ability to guide callers via phone through Client and Employee Portal
  • High school diploma or equivalent
  • Background check required 
  • Drug screening required

Meet Your Recruiter

Linda Figueroa
Senior Client Services Manager

Hi, I'm Linda from the Client Services team here at Hiregy ready to assist you with your career search.  If you have any questions about this role, I am happy to help.  

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About St Petersburg, FL

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