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Customer Service Representative

Tampa, FL 33607

Posted: 08/26/2024 Employment Type: Contract to Hire Job Category: Customer Service Job Number: 20200 Earning Potential: 18.00

Job Description

Job ID 20200 – Claims Support Representative

Location:  Tampa, 33607 – This position is onsite

Pay: $18.00 per hour

Type:  Contract-to-hire

Schedule: Must be open to department hours M-F 8:00 AM to 8:00 PM (40 hour work week)

Career outlook:  Large publicly traded company with room to grow.

Start dat:  This is an ongoing need, if we do not make the current class there may be wait time for the next date, we will keep you updated!


Job description:
  • Provide clerical support to Claims Adjuster, including data entry from policy holders into the system.
  • Update and maintain accurate information on policy holders' accounts.
  • Communicate via email to provide updates on claim status to policy holders.
  • Review incoming claims and allocate them to designated representatives or independent adjusting firms as per established protocols.
  • Manage incoming and outgoing mail, ensuring all documents are correctly attached to requested checks and maintain the Claim assignment spreadsheet accurately.

Nice to have:
  • Bilingual: Spanish/English
  • 4-40 License
  • MS Excel: Pivot tables

Requirements:
  • Must have (1) year of customer service experience.
  • Must be interested in a career opportunity.
  • Must be tech savvy to navigate and learn multiple software systems.
  • High school diploma or equivalent.
  • Background check required.

Meet Your Recruiter

Linda Figueroa
Senior Client Services Manager

Hi, I'm Linda from the Client Services team here at Hiregy ready to assist you with your career search.  If you have any questions about this role, I am happy to help.  

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