Search Jobs

Customer Service Representative (Inbound)

Tampa, FL 33618

Posted: 08/29/2024 Employment Type: Contract Job Category: Customer Service Job Number: 20219 Earning Potential: 18.00

Job Description

JOB ID 20219 – Customer Service Representative (Inbound)

Location:  Tampa, 33618 – This position is onsite

Pay: $18.00 per hour

Type:  Contract, with possible extension

Schedule: Monday to Friday 8:00 AM to 5:00 PM with an hour lunch


Job description:
  • Inbound Call Handling: Manage 30-50 inbound calls daily from insurance agents requiring assistance with logging into internal software, ensuring prompt and effective resolution.
  • Software Upgrade Support: Address and resolve a high volume of calls related to recent software upgrades, providing guidance and troubleshooting to agents experiencing issues.
  • Data Entry: Perform data entry tasks as needed, ensuring accurate and timely input of information into the system.
  • Cross-Training: Participate in cross-training initiatives to assist with additional customer service tasks, including handling calls from policyholders in the future.
  • Customer Service: Provide exceptional customer service, maintaining professionalism and efficiency while addressing various inquiries and support needs.

Nice to have:
  • Insurance

Requirements:
  • Must have (2) years of customer service experience.
  • High school diploma or equivalent.
  • Background check required.

Meet Your Recruiter

Victoria Helton
Director of Client Services

Hi, I'm Victoria Helton, Director of Client Services. I am happy to discuss your needs and create a pathway to a bright future. Looking forward to connecting. 

Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

About Tampa, FL

Discover exciting job opportunities in the vibrant Tampa, Florida area! Nestled along the stunning Gulf Coast, Tampa offers job seekers a perfect blend of career growth and leisure, with its beautiful beaches, thriving cultural scene, and endless entertainment options. From exploring the iconic Tampa Riverwalk to catching a show at the Straz Center for the Performing Arts, or cheering on the beloved Tampa Bay Buccaneers at Raymond James Stadium, this region has something for everyone. Embrace the sunshine state lifestyle, savor the delicious Cuban sandwiches, and explore local treasures like the Salvador Dali Museum in nearby St. Petersburg. Join us in Tampa Bay and unlock a world of possibilities for your career!